Terms of Service

Lorimio is the brand operated by André Valério Carreiro, acting individually in Portugal. Lorimio is not a separately incorporated company. References to “we”, “us” or “Lorimio” in these terms mean this operator.

These terms govern your use of Lorimio. Our Privacy Policy explains how personal data is handled. If you do not accept these terms, do not use the service. Mandatory rights under applicable law always remain in force.

Accounts and purchases must be managed by an adult with authority to enter the agreement. Provide accurate account and billing information, protect your sign-in credentials, and do not use another person's account without permission. Contact us if you suspect unauthorized access.

A child may participate in the Kids flow under the account holder's appropriate parent, guardian or authorized educator supervision. The adult is responsible for the information submitted and the choices to generate and share content. Gift mode is operated by an adult; the recipient can be any age.

Lorimio Songs helps you create characters or personal briefs, pictures, lyrics, recordings and optional movies. Lorimio Games is an invited pilot for personalized games using included artwork, uploads or generated assets. The products share an account and credit wallet. Feature availability depends on the product, plan and enabled options.

AI-assisted generation may take time, fail or produce a result you do not like. Review descriptions, selected media, the quoted credit cost and any confirmation before starting a paid step. A song does not require buying a movie, and regenerating a step creates another version rather than a promise of a particular result.

• The purchase screen shows the applicable price, taxes, credits, features and any renewal interval before you confirm. Lorimio may offer free credits, one-off packs and recurring subscriptions.
• Stripe processes payments and provides the billing portal. Moloni is used for Portuguese invoicing. We do not store full payment-card numbers.
• Confirmed eligible generation uses the quoted credits. A failed generation may result in a credit return according to the failure and the applicable purchase conditions; contact us about an incorrect charge or an unresolved failure. Credits are a service balance, not a bank deposit.
• Subscriptions renew at the disclosed interval unless cancelled. Use the billing portal to cancel future renewals or contact us for help. Signing out, archiving a project or requesting deletion does not by itself cancel a subscription.
• Any change to future prices or renewal conditions will be communicated as required by law. A new quote does not retrospectively change the credit cost of a generation you already confirmed.

Your mandatory cancellation, withdrawal, refund and digital-content or digital-service conformity rights are preserved. Starting generation alone does not automatically waive a statutory withdrawal right. Where the law permits an exception for digital supply, it requires the applicable information, express consent and acknowledgement; these terms alone are not that consent.

For cancellation, withdrawal, refund or conformity requests, write to the email or postal address in section 1 and identify the account and purchase. We will consider the request under the applicable law and explain the outcome. You do not need to use a particular phrase or give a reason to exercise a statutory withdrawal right.

You retain the rights you already hold in text, drawings, photos, audio, videos and other material you submit. You give us a non-exclusive licence to store, copy, process, transmit, moderate, transform and display it as necessary to provide and support the service and carry out your choices, including requested generation and sharing.

You must have the rights and permissions needed for your submissions and their intended use. For real-person details or photos, obtain the person's permission and, for a child, permission from their parent or legal guardian. Inform them about AI processing and any intended publication. Permission to create a private gift does not automatically include permission to publish it in the gallery.

Include only necessary personal details. Do not submit sensitive information such as health records, identity documents, private addresses or school locations. Uploading a photo alone does not select it as a movie picture, reference or public cover; review each selection and the finished creation.

Generation and moderation use external services, including Google and fal.ai, and some text routes use OpenRouter and downstream model providers. Relevant prompts, media and earlier outputs may be sent to them. The provider and route can affect processing, retention and usage restrictions.

We do not train Lorimio's own AI models on your creative content. We cannot promise the same training exclusions, retention period or file-access settings across all third-party models. Providers may keep their own copies, and a provider-hosted file may be accessible through its URL. Our Privacy Policy describes these practices and the other service providers.

Subject to applicable law, these terms and the relevant model's usage restrictions, you may use your outputs for personal, family, classroom, gift and ordinary sharing purposes. Contact us before relying on an output for broader commercial use so the applicable model and rights can be checked. We do not grant rights belonging to another person.

AI outputs can contain errors, unsuitable material or similarities to other works and may not be unique or protected by copyright. Review them before downloading, sharing or publishing, especially content about or for a child. Do not present generated material in a misleading way or use it to violate another person's rights.

Projects are private within Lorimio by default. Turning on a share link lets anyone with the link view the shared creation. Separately opting into the public gallery makes the Songs project discoverable to other visitors. A shared cover or movie may reveal a real-person photo, and lyrics or game text may reveal personal details.

By choosing sharing or gallery publication, you authorize us to host and display the selected creation to the corresponding audience for as long as you keep that choice enabled. You confirm that you have permission for the selected content, people and intended audience. This permission does not transfer ownership to Lorimio or authorize unrelated advertising use.

You may disable a share link or remove a gallery listing. Removing only the gallery listing leaves any active share link available. We may remove content that breaches these terms or valid rights requests. We cannot recall copies, downloads or screenshots that others already made.

Use Lorimio for original creations suitable for the chosen audience. Do not request, upload, create or share material, or use the service, to:

• Sexualize, exploit or endanger a child, or produce sexual content involving minors.
• Promote hate, threats, harassment, abuse or unlawful violence, or expose children to material unsuitable for them.
• Infringe copyright, privacy, image or other rights, including unauthorized character imitation, public-figure likenesses or living-artist imitation contrary to the service's policies.
• Reveal personal information or photos without the necessary authority and permissions.
• Bypass moderation, account security, rate limits, payment controls or generation limits.
• Commit fraud, distribute malware or spam, scrape private content, or conduct automated abuse or other unlawful activity.

The service and its providers may change or experience interruptions. We may adjust models, limits or features to maintain safety, reliability, legal compliance and costs. Material changes to paid services or these terms will be notified as required by law, with any applicable right to cancel or obtain a remedy.

We may restrict or suspend access where necessary to address misuse, security threats, unlawful content or payment problems. Where appropriate and legally permitted, we will explain the reason and how to contact us to contest it. Urgent protective action may come first.

You may stop using Lorimio at any time. Archiving a project is restorable and is not permanent erasure. Contact us to request permanent project or account deletion. We must resolve ongoing work and relevant billing matters before completing account removal, and will explain any records that lawfully remain.

Cancel a subscription through the billing portal or contact us to arrange cancellation; do not rely on deleting a login to stop renewals. Required payment, invoice, tax, refund, dispute and limited security records may remain after creative content or an account is erased, as explained in the Privacy Policy.

We do not promise uninterrupted service, a particular creative result, error-free AI output, exclusivity or legal suitability for every intended use. Keep copies of outputs you need and review them before relying on them.

These qualifications do not exclude our duty to supply what was agreed, statutory remedies for non-conforming digital content or services, or liability that cannot lawfully be excluded. Nothing in these terms removes mandatory consumer or data-protection rights.

Portuguese law governs these terms, without depriving a consumer of mandatory protections or access to competent courts available under the law of their country of habitual residence.

For questions or complaints, contact the operator using section 1. We will try to resolve the issue directly. These terms do not prevent you from contacting a competent authority or exercising statutory complaint or dispute-resolution rights.